Shipping Policy

Last updated: 24th November 2025

At Rosie & Peaches, we want every customer to enjoy a smooth and reliable delivery experience. Below is our shipping policy for books, merchandise, and future Rosie & Peaches products available on our website.

✨ Shipping Locations

We currently ship to:

Australia (all states and territories)
New Zealand
and Worldwide

🚚 Processing Times

Orders are typically processed within:

1–3 business days for in-stock items
Pre-order items will ship on or shortly before the advertised release date

You will receive an email confirmation once your order has been dispatched.

📮 Delivery Times & Methods

Shipping times vary depending on destination:

Australia

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
(Shipping times may vary for regional or remote areas.)

New Zealand

Standard International: 7–14 business days

All orders are shipped via Australia Post or a trusted courier partner.

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

Your delivery location
Order weight and size
Selected shipping method (Standard / Express)

📦 Order Tracking

Once your order ships, you will receive a tracking link via email.
If tracking does not appear after 48 hours, contact us and we’ll assist.

🎁 Packaging

All Rosie & Peaches products are packed with care to protect your items in transit.
Books are shipped in sturdy mailers to prevent bending or damage.

🛑 Lost, Delayed or Damaged Orders

If your item is:

Lost in transit
Arrives damaged
Delayed beyond normal shipping times

Please email us within 14 days of the estimated delivery date at [your customer support email] with your order number and photos (for damaged items). We’ll work with the carrier to resolve the issue or send a replacement.

❗ Incorrect Address

Please ensure your shipping address is accurate at checkout.
Rosie & Peaches is not responsible for orders shipped to incorrectly provided addresses. Contact us ASAP if you notice an error—if your order hasn’t shipped yet, we can update it.

↩️ Returns & Exchanges

For return or refund information, please refer to our Returns & Refunds Policy.

📬 Contact Us

If you have any questions about shipping, please reach out:
📧 [sales@rosieandpeaches.com]